Some products are made-to-order (MTO) or non-stock items, meaning they are sourced or manufactured specifically for your order rather than kept in regular inventory.
What This Means
These items are typically:
- Not stocked in our warehouse
- Ordered directly from the manufacturer
- Produced or fulfilled specifically for your order
This is common for certain safety equipment and specialized products.
Shipping & Lead Times
Made-to-order items may take additional time to ship, typically:
- 10–14 business days or more, depending on the manufacturer
Lead times can vary based on production schedules and availability.
Important Restrictions
Because these items are made specifically for your order:
- They are non-returnable
- They are non-refundable
- They cannot be canceled once submitted to the manufacturer
Before You Order
If your order is time-sensitive or requires confirmation, we recommend:
- Reviewing the product details carefully
- Confirming availability and lead time with our team
- Ensuring the product meets your exact requirements
Things to Keep in Mind
- Lead times are estimates and not guaranteed
- Manufacturer delays may occur
- These items follow strict manufacturer policies
Need Help?
If you’re unsure whether an item is made-to-order or need help confirming details, our team is happy to assist.
📞 888-207-0786
📧 info@jendcosafety.com
📝 Contact Form: https://jendcosafety.com/pages/contact-us
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