If an item in your order becomes unavailable after purchase, our team will contact you with available options and help you decide how to proceed.
What Happens Next
If an item is out of stock after your order is placed:
- You will be contacted via email
- Our team will explain the situation
- Available options will be provided
Your Options
Depending on the item and availability, you may choose to:
- Substitute with a similar in-stock product
- Remove the item from your order
- Cancel the order
- Place the order on hold until the item is available
What You Should Do
Check your email
We’ll notify you as soon as an issue is identified.
Review your options
Choose the solution that works best for your situation.
Confirm your selection
Once you respond, our team will update your order accordingly.
Things to Keep in Mind
- Availability may change due to supplier demand
- Restock timelines are estimates and not guaranteed
- Some items may not have a confirmed restock date
- Jendco Safety Supply reserves the right to cancel or refund any order if necessary
Need Help?
If you have questions about your order or available options, our team is here to help.
📞 888-207-0786
📧 info@jendcosafety.com
📝 Contact Form: https://jendcosafety.com/pages/contact-us
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