Order Changes & Cancellations

Orders can sometimes be modified or canceled, depending on how far they’ve progressed in processing.

When Changes Are Possible

You may be able to update or cancel your order if:

• The order has not been processed yet
• The item has not shipped

Once an order moves into processing or ships, changes may no longer be possible.

How to Request a Change

If you need to make a change, reach out to our team as soon as possible and include:

• Your order number
• A brief description of the requested change

Our team will review your request and let you know if updates can be made.

Things to Keep in Mind

• Orders may process quickly, so timing is important
• Manufacturer-direct items may not be eligible for changes

Need Help?

If you’d like to request a change or cancel an order, our team is happy to help.

📞 888-207-0786
📧 [e-mail]
📝 Contact Form: https://jendcosafety.com/pages/contact-us